| Introduction to Multiplexing and Diamond Logic Builder - 2 Day Hands-On Class (5717)
More Info | In-Person Training - This 2 day instructor-led hands-on training course covers Navistar vehicle electrical systems and how Diamond Logic® Builder (DLB) software can be utilized for diagnostics and service.
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| Navistar Service and Parts Manager Training: 17 Laws of Leadership (9413)
More Info | This course is intended to describe leadership in-depth to help managers determine the most important aspects of a winning culture and apply these principles towards their department.
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| Navistar Service and Parts Manager Training: Between Two Fires (9375)
More Info | This course is intended to help Service and Parts Managers understand the vital drivers for each department and work together to devise strategies to drive parts and labor sales, as well as Uptime.
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| Basic Excel Training (9211)
More Info | This course covers basic software training for Microsoft Excel.
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| CTS 1025 Warranty Coding Review and Acknowledgement (9297)
More Info | This course and exam is a review and acknowledgement of the CTS-1025 Warranty Coding Manual.
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| CTS 1100 Warranty Policy and Procedure Review and Acknowledgement (9298)
More Info | This course and exam is a review and acknowledgement of the CTS-1100 Warranty Policy and Procedure Manual.
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| Diamond Logic® Builder Introduction and Usage Series (5711)
More Info | Web-Based Training - This program is designed to introduce technicians to the Diamond Logic® Builder software and familiarize them with its functions and navigation.
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| iKNow Overview and Navigation (9249)
More Info | Web-Based Training - This course is intended to introduce personnel to the iKNow System and it`s features.
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| International® 360 Overview (7559)
More Info | Introduction to International® 360 for Service Professionals.
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| Introduction to Diamond Logic® Electrical System (5691)
More Info | Web-Based Training - Module 1: Multiplexing 101, Module 2: Electrical Features overview (08 & 60 codes), Module 3: Servicing Electrical Options (Via ISIS)
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| Introduction to the Next Generation Diagnostic Manual (8498)
More Info | Web-Based Training - This course is intended to introduce technicians to Navistar`s Next Generation diagnostic manual.
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| Navistar Engine Electronic Service Tool Overview and Snapshot Analysis (6946)
More Info | Web-Based Training - This course is intended to preview the features of ServiceMaxx™ and demonstrate the procedure to capture and review a snapshot.
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| NETS Introduction and Usage (5659)
More Info | Self-Study CBT - This program is designed to introduce technicians to the NETS software and familiarize them with its functions and navigation.
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| Predictive Cruise Control Quick Reference Guide (8817)
More Info | This Reference Guide provides the basic description and operation of the Predictive Cruise Control System.
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| Repair Management: Service Estimating Introduction for Dealer Administrators (7811)
More Info | Web-Based Training - This program is designed to orient Dealer Administrators to the purpose, features, and navigation of the Repair Management System.
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| Repair Management: Service Estimating Introduction for Service Advisors (7812)
More Info | Web-Based Training - This program is designed to orient Service Advisors to the purpose, features, and navigation of the Repair Management System.
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| Repair Management: Using Service Estimating for Dealer Administrators (7815)
More Info | Web-Based Training - This program is designed to provide an opportunity for Dealer Administrators to practice using the Repair Management system. You will learn to complete both administrative and estimating tasks, including: Managing your dealer information, editing a dealer-specific part, adding a custom labor operation, adding a special customer labor rate, mass-editing customers` estimating information, and running a report.
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| Repair Management: Using Service Estimating for Service Advisors (7816)
More Info | Web-Based Training - This program is designed to provide an opportunity for Service Advisors to practice using the Repair Management system. You will practice a number of estimating tasks, including: adding a new customer, adding a new service contract, creating an estimate for an International truck, adding non-International trucks, transferring trucks, searching by customer to find an estimate, and using the ``Find Estimate`` feature.
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| Repair Velocity (9117)
More Info | This course provides an understanding of DMS Repair Velocity and what factors can impact the consistency and accuracy of the measurements.
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| Service Advisor Town Hall Archive (9283)
More Info | Archived recordings of previous Service Advisor Town Hall events.
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| Service Portal Training for Technicians (8206)
More Info | Web-Based Training - In this program, you’ll learn about the tools and resources that are available for your use when repairing a vehicle.
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| Technician Job Knowledge (9369)
More Info | Technician Job Knowledge Exam
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| Warranty Performance Dashboard Overview (9280)
More Info | Web-Based Training - The purpose of this course is to introduce personnel to the Warranty Performance Dashboard and it’s features.
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