| Introduction to Multiplexing and Diamond Logic Builder - 2 Day Hands-On Class (5717)
More Info | In-Person Training - This 2 day instructor-led hands-on training course covers Navistar vehicle electrical systems and how Diamond Logic® Builder (DLB) software can be utilized for diagnostics and service.
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| 2015 & 2019 PSI 8.8L Propane Engine 4 Day Hands-On Class (8514)
More Info | In-Person Training - This 4 day instructor-led hands-on training course covers unique design features, service procedures, symptom based diagnostics, and electrical diagnostics for the 2015 & 2019 PSI 8.8L Propane (LPG) Engines.
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| 2018 PSI 8.8L Gas Engine - 3 Day Hands-On Class (9034)
More Info | In-Person Training - This 3 day instructor-led hands-on training course covers unique design features, service procedures, symptom based diagnostics, and electrical diagnostics for the 2018 PSI 8.8L Gas Engine.
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| Electric Vehicle 3 Day Hands-On Class (9387)
More Info | This 3-day hands-on class will cover Navistar’s electric vehicle platforms, including service, diagnostic, and safety procedures. Class 0 type 1 high voltage safety gloves are required for class and not provided.
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| HVAC - 5 Day Hands-On Class (8288)
More Info | In-Person Training - This 5-day instructor-led hands-on training course covers 2004 and newer model year HVAC system operation, servicing, and diagnostics. Technicians will recharge A/C systems, perform A/C performance tests, and diagnose HVAC faults. In addition, technicians will identify bunk heater components, identify proper bunk heater operation, diagnose bunk heater faults, and diagnose 12V No-Idle HVAC system operation. The latest service procedures, including the use of the latest flushing tools and equipment, will be demonstrated and used.
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| HVAC Hands-On Class Prerequisite - EPA 609 / HRAI Certification (8839)
More Info | This course is used to identify technicians who have received and submitted their certificate for the EPA 609 Refrigerant Certification exam. Please enroll for more information.
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| Microsoft Teams Overview for Virtual Instructor-Led Training (9357)
More Info | Web-Based Training - This video will cover the new virtual training platform, Microsoft Teams.
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| Navistar Service Advisor University Module 2: Connecting and Charisma over the Phone (9385)
More Info | “The Review” tells the story of Joe, a hapless customer service associate at a wireless phone store. Joe keeps making customers angry and is at risk of being fired, until he meets Sofia who is a customer service LEGEND.
“Connecting and Charisma on the Phone” goes though concepts and strategies service and parts professionals can use to build a connection with customers over the phone.
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| Navistar Service Advisor University presented by Chris Collins, Inc. (9251)
More Info | Navistar Service Advisor University presented by Chris Collins, Inc.
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| Navistar Service and Parts Manager Training: 17 Laws of Leadership (9413)
More Info | This course is intended to describe leadership in-depth to help managers determine the most important aspects of a winning culture and apply these principles towards their department.
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| Navistar Service and Parts Manager Training: Between Two Fires (9375)
More Info | This course is intended to help Service and Parts Managers understand the vital drivers for each department and work together to devise strategies to drive parts and labor sales, as well as Uptime.
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| Navistar Service Manager University: Module 1-Financials (9340)
More Info | Navistar Service Manager University: Module 1-Financials
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| Navistar Service Manager University: Module 2-Building the Business (9408)
More Info | Navistar Service Manager University: Module 2-Building the Business
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| Navistar Service Manager University: Module 3-Recruiting a Team of Top Dogs (9409)
More Info | Navistar Service Manager University: Module 3-Recruiting a Team of Top Dogs
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| Navistar Service Manager University: Module 4-Process and Swimlanes (9410)
More Info | Navistar Service Manager University: Module 4-Process and Swimlanes
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| Navistar Service Manager University: Module 5-Gamification (9411)
More Info | Navistar Service Manager University: Module 5-Gamification
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| Better Together: IC Bus 2025 (9061)
More Info | Web-Based Course - This interactive online experience mimics the in-person learning experience at ATD, but condensed into a 30-minute or less time-frame so students can gain first-hand knowledge of Vision 2025. The virtual experience also captures and shares feedback from the entire dealer channel, reinforcing the spirit of transparency and unity that our shared vision is striving to achieve.
The Better Together: IC Bus 2025 course is mandatory for all Navistar US & Canada employees and all dealer employees.
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| Endurant Clutch Housing Front Cover Kit Installation (9343)
More Info | This course will walk you through the installation of the Front Clutch Cover Kit to maintain the Main Drive Gear.
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| Endurant Course 1: Introduction (9350)
More Info | This module will familiarize you with Endurant’s key components and basic operation.
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| Endurant Course 2: Component ID, Theory of Operation and Maintenance (9351)
More Info | This module will help you identify Endurant`s transmission system components, understand theory of operation, and basic maintenance.
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| Endurant Course 3: Basic Service (9352)
More Info | This module is designed to provide you with a thorough understanding of removing and installing externally serviceable components of the transmission system. Follow the procedures in the service manual when removing, disassembling, assembling and installing components.
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| IC Bus® CE Series Diamond Logic® Builder Usage and Overview (9609)
More Info | Web-Based Training - This course is intended to introduce service personnel to specific features on the new IC Bus® CE Series and their integration with Diamond Logic® Builder software.
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| International 360 Advanced (8863)
More Info | This course is intended to provide a more in depth understanding of I360 and how users can customize it to maximize efficiency.
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| Navistar Safety (8903)
More Info | Web-Based Training - Navistar Safety requirement designed to reinforce the principles of shop safety.
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| OnCommand Connection Advanced (8862)
More Info | This recorded meeting is intended to provide a more in depth understanding of OnCommand Connection and capabilities.
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| OnCommand Connection, International 360, and IFC Overview (8861)
More Info | This course is intended to provide an overview description of how to utilize OnCommand Connection and International 360.
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| Procision - Basic Service (9353)
More Info | Demonstration of Procision Basic Service.
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| Procision - Pump Replacement (9354)
More Info | Online module for servicing the pump on a medium-duty Eaton Procision.
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| Procision - Rail B Magnet Replacement (9355)
More Info | Online module for replacing the Rail B Magnet in the Procision transmission.
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| 12-Volt Auxiliary No-Idle HVAC System (7201)
More Info | Web-Based Training - This program provides an overview of the 12-Volt Auxiliary No-Idle HVAC system, how to operate the system and when to service the system.
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| 2004 VT 365 Engine Program I: Introduction (TCN-04101) (5641)
More Info | Web-Based Training - Basic mechanical features, components and functions for the various systems of the VT 365 engine. Unique repair procedures associated with this engine.
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| 2004 VT 365 Engine Uptime Service and Procedures (TCN-120503) (5655)
More Info | Web-Based Training - This course is designed to enhance the skills of technicians involved in these important updates and improvements to the VT 365 Engine.
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| 2007 MaxxForce™ Aftertreatment (AFT) System (5664)
More Info | Web-Based Training - This course covers the components of the Aftertreatment system and their operation.
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| 2007 MaxxForce™ 7 Air Management (5671)
More Info | Web-Based Training - Air Management System components, their operation, and turbocharger diagnostics.
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| 2007 MaxxForce™ 7 Fuel Management (5670)
More Info | Web-Based Training - The goal of this course is to introduce the technician to the components, and diagnostics of the MaxxForce™ 7 fuel system.
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| 2007 MaxxForce™ 7 Turbocharger Repair (7807)
More Info | Web-Based Training - The purpose of this program is to show the service technician how to remove the coked oil deposits from the compressor housing. The course will identify parts of the turbo as well as walk you through disassembly, cleaning, and reassembly.
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| 2008 Navistar Technician Rodeo (9067)
More Info | 2008 Navistar Technician Rodeo Video
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| 2009 Navistar Technician Rodeo (9066)
More Info | 2009 Navistar Technician Rodeo Video
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| 2010 A/C Update (8086)
More Info | Web-Based Training - The goal of this program is to provide the service technician with information covering the updates to the 2010 Air Conditioning System found on International Trucks. This course will cover the components, operation, and diagnostics related to Air Conditioning System.
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| 2010 EPA 2013 HD-OBD N13 with SCR Diagnostics for Technicians (8356)
More Info | Web-Based Training - This course is intended to introduce technicians to the Navistar N13 Step-Based Diagnostic procedures.
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| 2010 EPA 2013 HD-OBD N9 and N10 with SCR Diagnostics for Technicians (8448)
More Info | Web-Based Training - This course is intended to introduce technicians to the Step-Based Diagnostics for the N9 and N10 engines with SCR
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| 2010 EPA 2013 N13 Engine Aftertreatment System Overview for Technicians (8629)
More Info | Web-Based Training - This course is intended to introduce technicians to the 2010 EPA, 2013 N13 Engine Aftertreatment System.
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| 2010 EPA, 2014 N9 and N10 Engine Aftertreatment System Overview for Technicians (8499)
More Info | Web-Based Training - The goal of this course is to introduce technicians to the engine Aftertreatment System of the 2014 N9 and N10 engine.
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| 2010 MaxxForce 11&13 Fuel System Priming Tool Overview for Technicians (8361)
More Info | Web-Based Training - The goal of this Navistar Web-Based Training Course is to introduce the technician to the Fuel Priming Tool, its components, and the steps required to prime the fuel system on 2010 MaxxForce™ 11&13 engines.
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| 2010 MaxxForce™ 7 Engine-to-Chassis Interface (7912)
More Info | Web-Based Training - The goal of this program is to familiarize service personnel with how the 2010 model year MaxxForce 7 engines are incorporated into the medium-duty trucks and buses. This course covers the following modules: Power Steering, Cooling System, Fuel and Air Management, Aftertreatment and Vehicle Air System, Electronic Control System, and Instrument Panel.
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| 2010 MaxxForce™ 7 for Technicians (7772)
More Info | Web-Based Training - This course is intended for personnel who maintain, diagnose and repair Navistar® medium duty truck engines. The goal of this program is to provide service technicians with an introduction to the 2010 model year MaxxForce™ 7 engine systems. This course covers the following systems: Lubrication, Cooling, Fuel, Aftertreatment, and Air Management.
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| 2010 MaxxForce™ DT, 9, and 10 Engine Diagnostics (8085)
More Info | Web-Based Training - The goal of this program is to provide the service technician with the information needed to diagnose faults on 2010 MaxxForce DT, 9, and 10 engines. This course will cover engine diagnostics related to the following systems: Air Management, Fuel Management, Mechanical, Aftertreatment, and Electronic Control.
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| 2010 MaxxForce™ DT, 9, and 10 Engine-to-Chassis Interface (7872)
More Info | Web-Based Training - The goal of this program is to familiarize service personnel with how the 2010 model year MaxxForce DT, 9, and 10 engines are incorporated into the medium duty trucks and buses. This course covers the following modules: Remote Oil Filter and Power Steering, Cooling System, Fuel and Air Management, Aftertreatment and Vehicle Air System, Electronic Control System, and Instrument Panel.
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| 2010 MaxxForce™ DT, 9, and 10 for Technicians (7787)
More Info | Web-Based Training - This course is intended for personnel who maintain, diagnose and repair Navistar® medium duty truck engines. The goal of this program is to provide service technicians with an introduction to the 2010 model year MaxxForce™ DT, 9, and 10 engine systems. This course covers the following systems: Lubrication, Cooling, Fuel, Aftertreatment, and Air Management.
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| 2010 Navistar Technician Rodeo (9063)
More Info | 2010 Navistar Technician Rodeo Video
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| 2011 Navistar Technician Rodeo (9064)
More Info | 2011 Navistar Technician Rodeo Video
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| 2013 Aftertreatment System with SCR Overview for Technicians (8359)
More Info | Web-Based Training - The 2013 Aftertreatment System Overview is intended to provide technicians with a description of Diesel Exhaust Fluid (DEF), components of the Aftertreatment System, including the Selective Catalytic Reduction System (SCR), and operation of the Aftertreatment System on model year 2013 and newer vehicles.
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| 2013 HD OBD Overview for Technicians (8354)
More Info | Web-Based Training - This course is intended to introduce technicians to Heavy-Duty On-Board Diagnostics, and the HD OBD related changes to Navistar`s vehicles and engines.
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| 2013 Navistar Technician Rodeo (9065)
More Info | 2013 Navistar Technician Rodeo Video
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| 2014 Diesel Particulate Filter Cleaning Update (8766)
More Info | Web-Based Training - The goal of this program is to introduce the technician to the FSX Diesel Particulate Filter Cleaning System and the service procedures that must be followed when using the system.
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| 2014 Navistar Technician Rodeo (8711)
More Info | 2014 Navistar Technician Rodeo Video
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| 2015 N13 Engine Exhaust Manifold Service (8573)
More Info | Web-Based Training - This course is intended to demonstrate the inspection and replacement of the Exhaust Manifold and the Exhaust Manifold Cuff Seals on the 2015 N13 engine.
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| 2015 N13 Engine Overview for Technicians (8520)
More Info | Web-Based Training - This course is intended to introduce technicians to the 2015 N13 engine.
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| 2015 Navistar Technician Rodeo (8815)
More Info | 2015 Navistar Technician Rodeo Video
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| 2015 PSI 8.8L LPG Engine Fuel System Service Procedures (8802)
More Info | Web-Based Training - This course is intended to demonstrate the procedure to purge, service, and prime the fuel system on the 2015 PSI 8.8L LPG Engine.
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| 2015 PSI 8.8L LPG Engine Overview (8777)
More Info | Web-Based Training - This course is intended to introduce the 2015 PSI 8.8L LPG Engine.
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| 2016 Navistar Technician Rodeo (8971)
More Info | 2016 Navistar Technician Rodeo Video
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| 2017 Aftertreatment System Overview (9019)
More Info | Web-Based Training - This course is intended to provide an in-depth description of the components and operation of the 2017 Aftertreatment System utilized on diesel-powered vehicles.
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| 2017 International® A26 Engine Introduction (9014)
More Info | Web-Based Training - This course is intended to introduce parts and service personnel to the 2017 International® A26 Engine.
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| 2017 International® A26 Engine Overview (9022)
More Info | Web-Based Training - This course is intended to provide an overview of the 2017 International® A26 Engine.
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| 2017 International® Truck HVAC System Diagnostic Quick Reference Guide (9020)
More Info | This Reference Guide provides a description of the special tools and procedures used to diagnose the 2017 International® Truck HVAC System.
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| 2017 International® Truck HVAC System Overview (9013)
More Info | Web-Based Training - This course is intended to provide an in-depth description of the Heating, Ventilation, and Air Conditioning (HVAC) system utilized on 2017 and newer International® vehicles.
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| 2017 International® Truck HVAC System Service (9017)
More Info | Web-Based Training - This course is intended to provide information on unique service practices and tools related to the 2017 Heating Ventilation and Air Conditioning, or HVAC, system.
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| 2017 International® Truck Operator Controls (8968)
More Info | Web-Based Training - This course is intended to provide an in-depth description of the electronic controls and displays within the vehicle cab.
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| 2017 Navistar Technician Rodeo (9030)
More Info | 2017 Navistar Technician Rodeo Video
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| 2018 EVAP System Diagnostics (9098)
More Info | Web-Based Training - This course is intended to provide an overview of the evaporative emission system smoke test on the 2018 PSI 8.8 Liter Gasoline Engine.
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| 2018 Gasoline Fuel System Overview (9031)
More Info | Web-Based Training - This course is intended to provide an overview of the gasoline fuel system, including the evaporative emissions control system.
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| 2018 PSI 8.8L Gasoline Engine Overview (9084)
More Info | Web-Based Training - This course is intended to provide an overview of the 2018 PSI 8.8 liter engine and its operation.
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| 2018 Technician Rodeo (8483)
More Info | 2018 Technician Rodeo Video
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| 2019 PSI 8.8L Propane Engine Fuel System Overview (9092)
More Info | Web-Based Training - This course is intended to introduce service personnel to the updated components and features of the 2019 PSI 8.8L Propane Engine Fuel System, and how they operate.
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| 2021 MV Walk Around (9028)
More Info | Web-Based Course - This course is intended to introduce parts and service personnel to the new International® MV™ and it`s features.
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| A/C System Flushing (8335)
More Info | Web-Based Training - The goal of this training course is to introduce the technician to the essential resources, tools, equipment, and procedures for performing a Flush Service on the most commonly found Navistar Air Conditioning Systems.
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| Adding ASE Certification and CPL Numbers to an LMS Profile (8940)
More Info | Detailed instructions for adding ASE Certification and CPL numbers to an LMS profile. ASE and CPL numbers are required to be entered into ER to be considered for Diamond Certification.
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| Advanced Electrical (Technical information for International High Performance Trucks) (5690)
More Info | Self-Study Book - Introduction to the multiplexed electrical system and its components. Including an overview of the available features and changes relating to the multiplexed electrical system.
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| Air Brakes Series Program 1: System Theory & Components (7819)
More Info | Web-Based Training - This series is divided into six programs. The first program covers the basic theories of this system, followed by an introduction to the individual components.
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| Air Brakes Series Program 2: System Operations & Inspection (7820)
More Info | Web-Based Training - This series is divided into six programs. Program two provides specific details on how these components function, both independently and within the total air brakes system.
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| Air Brakes Series Program 3: System Tests (7821)
More Info | Web-Based Training - This series is divided into six programs. Programs three through five cover specific tests for diagnosing the brake system and individual components.
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| Air Brakes Series Program 4: Supply System Component Tests (7822)
More Info | Web-Based Training - This series is divided into six programs. Programs three through five cover specific tests for diagnosing the brake system and individual components.
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| Air Brakes Series Program 5: Actuation System Component Tests (7823)
More Info | Web-Based Training - This series is divided into six programs. Programs three through five cover specific tests for diagnosing the brake system and individual components.
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| Air Brakes Series Program 6: Common Service Procedures (7824)
More Info | Web-Based Training - This series is divided into six programs. Program six concludes the Air Brakes training series by providing some common service procedures.
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| ASL Pre-screening and Scheduling
More Info | Web-Based Course - This course is for Service Advisors to learn about the five points of a quality intake conversation and other best practices to improve the customer service experience, the value they receive as a Navistar® vehicle owner, and the reputation of the dealership service organization.
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| Bendix® ACom® PRO™ Diagnostics: Steering Angle Sensor Testing and Calibration (9685)
More Info | This is a training video provided by Bendix® covering the Steering Angle Sensor Testing and Calibration procedure.
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| Bendix® ACom® PRO™ Diagnostics: Steering Assist System Pressure Trimming and Coil Polarity Test (9687)
More Info | This is a training video provided by Bendix® covering the Steering Assist System Pressure Trimming and Coil Polarity Test within the Bendix® ACom® PRO™ Diagnostics software.
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| Bendix® ACom® PRO™ Videos (9342)
More Info | Supplier Service Videos: Bendix® ACom® PRO™
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| Bendix® Forward Looking Camera (FLC-20™) Bracket: Removal and Installation – International® Vehicle (9686)
More Info | This is a training video provided by Bendix® covering the Forward Looking Camera (FLC-20™) Bracket Removal and Installation procedures on International® vehicles.
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| Bendix® Wingman® Fusion™ System Overview (8792)
More Info | Web-Based Training - This course is intended to introduce service personnel to the Bendix® Wingman® Fusion™ driver assistance system.
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| CE Bus Program 1: Orientation (5384)
More Info | Web-Based Training - Introduction to the CE Bus from a technician`s standpoint. Topics include overview of: interior and exterior systems highlighting design features and serviceability.
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| CE Bus Program 2A: Full Power Brakes (5391)
More Info | Web-Based Training - Coverage of the complete CE Bus Full Power Brakes system including theory, diagnosis and repair.
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| CE Bus Program 2B: Electrical Introduction (5385)
More Info | Web-Based Training - Basic high level coverage of the complete multiplexed CE Bus electrical system.
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| CE Bus Program 2C: Unique Repair (5386)
More Info | Web-Based Training - Coverage of unique repair procedures and features of the CE Bus Radiator and air-to-air module, wiper system, and engine orientation.
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| CF Series - Brakes Diagnostic Software (TMT-040501) (5580)
More Info | Self-Study CBT - This course is designed to enhance the skills of technicians involved in the day-to-day repair of the TRW brake system.
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| CF Series Brake System Program 1: Introduction (TCN-040601) (5582)
More Info | Self-Study DVD - An introduction to the CF series brake system. Clear and concise video to help understand basic concepts, diagnose system components, and perform service procedures step-by-step.
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| CF Series Electrical System (TCN-080602) (5702)
More Info | Self-Study DVD - Introduction to CF electrical system components and step by step inspection and diagnostics procedures for the CF Series electrical system.
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| CF Series Introduction for Technicians (TCN-100501) (5728)
More Info | Self-Study DVD - Introduction to CF Series Truck from a technician`s standpoint. Topics include overview of: Brakes, cab, Electrical, Drivetrain, Air Conditioning and Suspension.
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| Cleaning Management System - EGR Cooler Cleaning (8148)
More Info | Web-Based Training - The goal of this program is to provide the service technician with component information for the Cleaning Management System, as well as service procedures for performing a EGR Cooler Cleaning Service on 2010 MaxxForce 11 and MaxxForce 13 EGR Coolers.
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| Cooling Sealant Conditioning (5643)
More Info | Coverage of the coolant sealant conditioning procedure. (TCN -120407)
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| CTS 1025 Warranty Coding Review and Acknowledgement (9297)
More Info | This course and exam is a review and acknowledgement of the CTS-1025 Warranty Coding Manual.
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| CTS 1100 Warranty Policy and Procedure Review and Acknowledgement (9298)
More Info | This course and exam is a review and acknowledgement of the CTS-1100 Warranty Policy and Procedure Manual.
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| Cummins ICON (TCN -03-107) (5638)
More Info | Self-Study DVD - Explains the use of the Cummins ICON system.
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| Cylinder Performance Analyzer Tool Instruction Update (8485)
More Info | Web-Based Training - This course is intended to inform technicians how to perform pre-programmed tests, as well as user defined tests.
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| DEF Tank Cutter Tool (9038)
More Info | Web-Based Training - This course is intended to provide step-by-step instructions on the DEF Tank Cutter Tool.
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| Diamond Logic® Builder Introduction and Usage Series (5711)
More Info | Web-Based Training - This program is designed to introduce technicians to the Diamond Logic® Builder software and familiarize them with its functions and navigation.
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| Diamondlife Disc Brakes Update 2 (5579)
More Info | Web-Based - A course covering an update on the Diamondlife Disc Brakes. This is a comprehensive look at the updated system.
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| Electric Vehicle Diagnostics and Service (9372)
More Info | Web-Based Training - This course is intended to introduce service personnel to diagnostic and service procedures on the electric vehicle platform.
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| Electric Vehicle Powertrain and Chassis Overview (9373)
More Info | Web-Based Training - This course provides a powertrain and chassis overview on the electric vehicle platform.
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| Electrical System Tester & Smart Battery Charger (5714)
More Info | Web Based Training - This program covers the International Electrical System Tester digital multimeter functions and computer interface.
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| Electrical System Tester Upgrade (8788)
More Info | Web-Based Training - This course is intended to introduce technicians to the upgrades made to the Midtronics® Handheld Battery and Electrical System Diagnostic Tool, Navistar Tool Number EXP 1000 HD NAV.
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| Electrical Systems Series Basics Program I: Fundamentals (5703)
More Info | Web-Based Training - An overview of the basic principles of electricity. Then we cover the different electrical properties and how to identify these properties using symbols. Finally, we show you how these different values work together.
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| Electrical Systems Series Basics Program II: Circuits (5704)
More Info | Web-Based Training - An overview of circuits and the different ways they can be arranged. Then we show you some of the ways circuits can be interrupted. Finally, we cover some basic circuit protection devices.
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| Electrical Systems Series Basics Program III: Wiring (5705)
More Info | Web-Based Training - An overview of wiring components. Then we show you a couple of ways to identify wires and finally some basic testing and repair techniques.
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| Electrical Systems Series Basics Program IV: Connectors (5706)
More Info | Web-Based Training - An overview of connectors and their maintenance. Then we show you how to repair some of the common connectors found on International vehicles.
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| Electrical Systems Series Basics Program V: Multimeters (5707)
More Info | Web-Based Training - An overview of multimeters, which include voltmeters, ohmmeters and ammeters. Essential for proper vehicle diagnostics.
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| Electrical Systems Series Basics Program VI: Motors, Solenoid & Relays (5708)
More Info | Web-Based Training - This program provides you with the basic theory and operation of electrical motors, solenoids and relays.
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| Electrical Systems Series Basics Program VII: Diodes, Resistors, & Transistors (5709)
More Info | Web-Based Training - This program provides you with a basic understanding of the theory and operation of Diode, resistors and transistors.
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| Electrical Systems Series Basics Program VIII: Transducers (5710)
More Info | Web-Based Training - This program provides you with the basic knowledge and general understanding of the theory, operation and types of transducers.
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| Endurant XD Level 1 - Endurant XD Introduction
More Info | This Level 1 online course will introduce learners to the Endurant XD series 18-Speed Transmission.
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| Endurant XD Level 1 - Endurant XD Theory of Operation
More Info | This Level 1 online course will cover the theory of operation for the Endurant XD series 18-Speed Transmission.
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| EZ-TECH® Introduction and Usage (9188)
More Info | Web-Based Training - This course is intended to introduce service personnel to EZ-TECH® devices, their key features and functions, and their primary software.
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| Fluid Analysis Sampling Procedures (5756)
More Info | Web-Based Training - Coverage of fluid analysis sampling procedures.
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| Generation 4 Body Controller Overview (8812)
More Info | Web-Based Training - This course is intended to introduce and describe the Generation 4 Body Controller and 500k communication baud rate.
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| Heavy Duty Engine Cylinder Head Replacement (8951)
More Info | Web-Based Training - This course is intended to demonstrate the new SRT procedure for removal and installation of the cylinder head on 2010 MaxxForce 11 and 13 engines, as well as 2013 N13 Engines.
| |
| Heavy Duty Engine Lifting Bracket Installation (8803)
More Info | Web-Based Training - This course is intended to demonstrate the approved procedure for installing the Engine Lifting Bracket on EPA 07 and later 11 and 13 Liter engines. This course highlights engines with a Composite Valve Cover.
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| High-Voltage Safety (9371)
More Info | Web-Based Training - This course provides an introduction to the safety procedures and equipment required when working on or near a high-voltage battery electric vehicle.
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| Huck Gun Repair System (8502)
More Info | Web-based Training
This course is intended to provide an overview of the Huck Gun Repair System tool.
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| Huck Talk (9039)
More Info | Web-Based Training - This course is intended to provide an in-depth description of the Huck® truck frame repair kit and its use.
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| HVAC Update - 2 Day Hands-On Class (9666)
More Info | In-Person Training - This 2-day instructor-led hands-on training course covers A/C systems Theory and Diagnostics, Service, and CE Bus HVAC systems and performance.
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| Hydraulic Clutch (7892)
More Info | Web-Based Training - The goal of this program is to provide the service technician with an introduction, demonstration, and repair procedures of the Hydraulic Clutch system. This course covers the components, operation, and bleed procedures of both the hydraulic linkage and the optional air assist system.
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| I-6 High Pressure Oil Pump Repair for Leaks Update 2 (5645)
More Info | Web-Based Training - A self-study update on I-6 High Pressure Oil Pump leak repair.
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| IC Bus CE Series Electrical System Overview (9607)
More Info | Web-Based Course - This course is intended to introduce service personnel to the electrical system of the CE Series Bus.
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| IC Bus CE Series HVAC System Overview (9608)
More Info | Web-Based Course - This course is intended to provide an overview of the Heating, Ventilation, and Air Conditioning, or HVAC, systems utilized on the re-designed IC Bus® CE Series.
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| IC Bus CE Series Operator Controls (9605)
More Info | Web-Based Course - This course is intended to introduce service personnel to the operator controls of the next generation IC® CE Series Bus.
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| IC Bus CE Series Overview and Walkaround (9604)
More Info | Web-Based Course - This course is intended to introduce service personnel to the improvements and enhancements of the re-designed CE Series Bus.
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| IC Bus Electric CE Series Overview and Walkaround (9370)
More Info | Web-Based Training - The following course provides an introduction to the new IC Bus Electric CE Series bus.
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| ICP Diagnostics (6997)
More Info | Web-Based Training - This program covers the procedures required to properly diagnose low injection control pressure on the 2004-2006 I-6 engines.
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| iKNow Overview and Navigation (9249)
More Info | Web-Based Training - This course is intended to introduce personnel to the iKNow System and it`s features.
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| Interactive Electrical Schematics (9015)
More Info | Web Based Training - This course is intended to provide parts and service personnel with an in depth overview of the operation and function of the Interactive Electrical Schematics application.
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| International A26 (2021 GHG) Engine Diagnostics (9293)
More Info | Web-Based Training - This course is intended to introduce users to the Diagnostic procedures vehicles equipped with the 2021 International A26.
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| International A26 (2021 GHG) Engine Electrical Controls (9292)
More Info | Web-Based Training - This course is intended to introduce service personnel to the 2021 International® A26 Engine`s Electrical Controls.
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| International A26 (2021 GHG) Engine Overview (9291)
More Info | Web-Based Training - This course is intended to introduce service personnel to the 2021 International® A26 Engine.
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| International eMV Overview and Walkaround (9374)
More Info | Web-Based Training - This course is intended to provide an overview of the International eMV, and it’s key features and components.
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| International® 360 Overview (7559)
More Info | Introduction to International® 360 for Service Professionals.
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| International® 6.6 Engine Overview (8778)
More Info | Web-Based Training - This course is intended to introduce service personnel to the International® 6.6 and it`s features.
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| International® CV™ - GDS 2 and MDI 2 Overview (9089)
More Info | Web-Based Training - This course is intended to provide the user with an overview of the GDS 2 software and the MDI 2 device.
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| International® CV™ Circuit Diagrams (8783)
More Info | Web-Based Training - This course is intended to introduce service personnel to the International® CV™ circuit schematics and symbols.
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| International® CV™ Electrical System Overview (9094)
More Info | Web-Based Training - This course is intended to introduce service personnel to the various electrical systems of the International® CV™.
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| International® CV™ HVAC System Overview, Service, and Diagnostics (9095)
More Info | Web-Based Training - This course is intended to introduce service personnel to the new International® CV™ and its Heating, Ventilation, and Air Conditioning (HVAC) system.
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| International® CV™ Occupant Safety Systems Overview (9097)
More Info | Web-Based Training - This course is intended to introduce service personnel to the occupant safety systems on the International® CV™.
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| International® CV™ Occupant Safety Systems Service (9027)
More Info | Web-Based Training - This course is intended to educate service personnel on best practices when diagnosing and servicing Supplemental Inflatable Restraints, or SIR, systems on the International® CV™.
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| International® CV™ Overview and Walkaround (9096)
More Info | Web-Based Training - This course is intended to introduce parts and service personnel to the International® CV™ and it’s features.
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| International® GUIDE Diagnostics (9621)
More Info | Web-Based Course - This course is intended to introduce service personnel to International® GUIDE Diagnostics.
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| International® HV Overview and Walkaround (9035)
More Info | Web-Based Training - This course is intended to introduce parts and service personnel to the new International® HV and its features.
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| International® LT & RH Overview and Walkaround (8962)
More Info | Web-Based Training - This course is intended to introduce service personnel to the International® LT & RH and their features.
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| International® LT and RH Occupant Safety System Overview (9507)
More Info | Web-Based Course - This course is intended to provide service personnel with an overview of the Steering Wheel Mounted Air Bag system equipped on International® LT and RH vehicles.
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| International® ProStar® Front Air Suspension and Axle Assembly (5161)
More Info | Web-Based Training - This training program will provide the technician with background knowledge on how the various components function within the ProStar® front air suspension and axle assembly.
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| International® S13 Aftertreatment Service (9622)
More Info | This course is intended to introduce service personnel to service procedures of the S13 Aftertreatment System.
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| International® S13 Dual Stage Aftertreatment System Overview (9613)
More Info | This course is intended to introduce the viewer to the International® S13 Aftertreatment System components and its operation.
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| International® S13 Engine Controls (9611)
More Info | Web-Based Training - This course is intended to introduce the viewer to the S13 Engine control components and their operation.
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| International® S13 Engine Overview (9610)
More Info | Web-Based Training - This course is intended to introduce service personnel to the International® S13 Engine.
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| International® S13 Engine Service Procedures (9612)
More Info | This course is intended to introduce the viewer to procedures and special tools that have been developed to service and maintain the S13 engine.
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| International® S13 Integrated Electrical Architecture (9620)
More Info | Web-Based Course - This course is intended to introduce the viewer to the International® S13 Integrated Electrical system.
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| International® S13 Integrated Powertrain Maintenance Overview (9619)
More Info | Web-Based Course - This course is intended to introduce the viewer to the S13 powertrain maintenance guidelines and procedures.
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| International® T14 Transmission Overview (9615)
More Info | Web-Based Training - This course is intended to introduce service personnel to the International® T14 Transmission.
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| International® T14 Transmission Service and Diagnostics (9617)
More Info | Web-Based Course - This course is intended to introduce the viewer to specific T14 Transmission service and diagnostic procedures.
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| International® CV™ Service Readiness Announcement (8481)
More Info | This course is intended to provide an overview of the service support deliverables and timing for the International® CV™ product launch.
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| International® T14 Transmission Electrical and Pneumatic Controls (9616)
More Info | This course will provide the viewer with an overview of the International® T14 transmission`s electrical and pneumatic components and controls.
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| Introduction to Diamond Logic® Electrical System (5691)
More Info | Web-Based Training - Module 1: Multiplexing 101, Module 2: Electrical Features overview (08 & 60 codes), Module 3: Servicing Electrical Options (Via ISIS)
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| Introduction to Pre-Delivery Inspection (5760)
More Info | Web-Based Training - This course is designed to provides the knowledge needed to complete a pre-delivery inspection. It shows where to reference the correct information to do the inspection and how to properly complete the Pre-Delivery Inspection report.
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| Introduction to the ACCELERATOR™ WRITE-UP App (7564)
More Info | Web-Based Training - This course is intended to introduce service advisors to the ACCELERATOR WRITE-UP app and its key features and functions.
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| Introduction to the Next Generation Diagnostic Manual (8498)
More Info | Web-Based Training - This course is intended to introduce technicians to Navistar`s Next Generation diagnostic manual.
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| Managing Workflow Through the Service Department (9012)
More Info | Web-Based Training - This course is intended to introduce service personnel to appointment scheduling, work-in-process reports, and call logs. Features and benefits of these systems are explained, as well as basic implementation steps.
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| MaxxForce™ DT, 9, and 10 Turbocharger Repair (7784)
More Info | Web-Based Training - The goal of this program is to train technicians in the repair of the Variable Geometry Turbocharger. The procedures discussed in this program apply to the 2007-2009 model-year MaxxForce™ DT, 9, and 10 Diesel Engines within the serial number range 3,000,000 through 3,299,999.
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| Measuring Front Axle Toe (7942)
More Info | Web-Based Training - The goal of this course is to cover the tools and proper procedure required to correctly measure front axle toe. This course covers the following modules: measuring toe using a tape measure and measuring toe with a toe gauge.
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| Medium Duty Full Power Hydraulic Brakes-Program 1: Introduction / Theory & System Operations (5584)
More Info | Web Based - This course will introduce the technician to the various features and benefits that are unique to this highly advanced brake system.
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| Medium Duty Full Power Hydraulic Brakes-Program 2: Full Power Brake Component Features (5585)
More Info | Web based - This course will provide the technician with detailed information on how the major components function alone and with one another within the Full Power Brake system.
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| Medium Duty Full Power Hydraulic Brakes-Program 3: Braking Modes (5586)
More Info | Web Based - This course will cover the four modes of operation within the Full Power Brake system, with a focus on the antilock brake system.
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| Medium Duty Full Power Hydraulic Brakes-Program 4: Basic Diagnostics & WABCO TOOLBOX Software (5587)
More Info | Web Based - This course will introduce the technician to the basic diagnostic and operating condition information, accessible via the EZ-Tech and WABCO TOOLBOX software.
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| Medium Duty Full Power Hydraulic Brakes-Program 5: Common Service Procedures (5588)
More Info | Web Based - This course will provide the technician with the common procedures and tool requirements necessary when completing repairs of the major components within the Full Power Brake system.
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| Medium Duty Full Power Hydraulic Brakes-Program 6: Repair Procedures (5589)
More Info | Web Based - This course will provide the technician with detailed procedures on how to service and repair the major components within the Full Power Brake system.
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| Navigating Interactive Schematics (8486)
More Info | Web-Based Training - This course is intended to provide service personnel with instructions on how to navigate the Interactive Schematics application.
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| Navistar Coolant Management Tool (7867)
More Info | Web-Based Training - This program demonstrates the coolant drain, pressure testing, and rapid fill procedures using the coolant management tool. This tool is designed to save time, prevent spills, help in keeping coolant types separated, and ensure a complete fill, which is critical for today`s EGR equipped engines.
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| Navistar Engine Electronic Service Tool Overview and Snapshot Analysis (6946)
More Info | Web-Based Training - This course is intended to preview the features of ServiceMaxx™ and demonstrate the procedure to capture and review a snapshot.
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| NavKal Certification (8493)
More Info | Web-Based Training - This course is intended to certify technicians to use the NavKal software.
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| NETS Introduction and Usage (5659)
More Info | Self-Study CBT - This program is designed to introduce technicians to the NETS software and familiarize them with its functions and navigation.
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| Next Generation Hydraulic Brake System (8780)
More Info | Web-Based Training - This course is intended to provide parts and service personnel with an in depth overview of the components and operation of the next generation hydraulic brake system, which is standard equipment on many medium duty vehicles and buses.
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| Next Generation Telematics Overview (8482)
More Info | Web-Based Training - This course is intended to introduce service personnel to the International® and IC Bus® next generation telematics, and its features.
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| OnCommand Connection 101 (9364)
More Info | This course will provide basic information about OnCommand Connection including:
What is Telematics?
What is OnCommand Connection?
What are the benefits to the customer?
What are the benefits to the Sales Professional and Dealership?
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| PDI for the International® ProStar® and LoneStar® (7781)
More Info | Web-Based Training - The purpose of this program is to help you deliver quality International ProStar® and LoneStar® vehicles to our customers. This program will show you how to perform inspection tasks and how to complete the Pre-Delivery Inspection Report Form.
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| Performance A/C® Program 1 (5786)
More Info | Web-Based Training - This course covers the basic theory and components of air conditioning systems. It also covers the basic diagnostic and servicing procedures for air conditioning systems.
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| Performance A/C® Program II: Advanced Diagnostics (5789)
More Info | Web Course - This program is designed to help technicians meet warranty SRT times by avoiding unnecessary diagnostics and repairs.
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| Performance A/C® Program III: CF Series (TCN-160601) (5793)
More Info | Self-Study DVD - This program is designed to introduce technicians to all CF HVAC system components and show step by step inspection and diagnostic procedures for the CF Series HVAC system.
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| Performance A/C® Program IV: ProStar™ Series (5794)
More Info | Web-Based Training - This program is designed to introduce technicians to the ProStar™ HVAC system components and show unique inspection/diagnostic/service procedures.
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| Performance PM (7439)
More Info | Web based - This program provides an insight to the complete performance PM process.
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| Power Steering Series Program 1: Pumps (7825)
More Info | Web-Based Training - This series is divided into five programs. Programs one through three are designed to take you step by step through the operation of the pump, steering gear, and integrated hydraulic brake booster system.
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| Power Steering Series Program 2: Steering Gears (7826)
More Info | Web-Based Training - This series is divided into five programs. Programs one through three are designed to take you step by step through the operation of the pump, steering gear, and integrated hydraulic brake booster system.
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| Power Steering Series Program 3: Integrated Hydraulic Brake Booster (7827)
More Info | Web-Based Training - This series is divided into five programs. Programs one through three are designed to take you step by step through the operation of the pump, steering gear, and integrated hydraulic brake booster system.
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| Power Steering Series Program 4: System Troubleshooting (7828)
More Info | Web-Based Training - This series is divided into five programs. Programs one through three are designed to take you step by step through the operation of the pump, steering gear, and integrated hydraulic brake booster system. Program four covers the techniques for troubleshooting these components.
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| Power Steering Series Program 5: Common Service Procedures (7829)
More Info | Web-Based Training - This series is divided into five programs. Program five concludes the Power Steering training series by providing some common service procedures.
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| Predictive Cruise Control Quick Reference Guide (8817)
More Info | This Reference Guide provides the basic description and operation of the Predictive Cruise Control System.
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| Propane 101 (8517)
More Info | Web-Based Training - This course is intended to introduce learners to propane as a fuel source for over the road vehicles.
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| Propane Evacuation Unit Overview (8810)
More Info | Web-Based Training - This course is intended to demonstrate how to safely use the Propane Evacuation Unit, Navistar Tool Number 15-132-01, to drain and fill Navistar vehicles equipped with propane powered engines.
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| ProStar® Introduction for Technicians (5730)
More Info | Web-Based Training - This program covers the unique features and benefits for components and serviceability on the International ProStar®.
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| ProStar® Series Cab (5619)
More Info | Web-Based Training - These programs provide an overview and unique service procedures related to the bumper, skirt and cab suspension systems.
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| ProStar® Series Electrical System (5713)
More Info | Web-Based Training - This program is designed to introduce technicians to all ProStar® electrical system components and show step by step unique inspection and diagnostic procedures for the ProStar® electrical system.
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| Quick Tips Training - Diagnosing A/C Systems Using Gauge Readings (5969)
More Info | Web-Based Training - This training program is designed to provide a better understanding of how to read pressure gauges when diagnosing vehicle air conditioning concerns.
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| Quick Tips Training - Fuel Tank Cleaning (5761)
More Info | Web-Based Training - Procedures on how to effectively clean a truck`s fuel tank. The recommended equipment for performing these procedures is the Portable Tank Cleaning Unit.
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| Quick Tips Training - Recalibration of the HVAC Actuator Motors (6365)
More Info | Web-Based Training - This training provides technicians with the information needed to effectively recalibrate the HVAC control head and actuator motors after testing or replacement.
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| Quick Tips Training - Refrigerant Oil Calculation During Compressor Replacement (6806)
More Info | Web-Based Training - This training provides technicians with the information needed to effectively calculate refrigerant oil amounts during compressor replacement.
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| Repair Management: Service Estimating Introduction for Dealer Administrators (7811)
More Info | Web-Based Training - This program is designed to orient Dealer Administrators to the purpose, features, and navigation of the Repair Management System.
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| Repair Management: Service Estimating Introduction for Service Advisors (7812)
More Info | Web-Based Training - This program is designed to orient Service Advisors to the purpose, features, and navigation of the Repair Management System.
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| Repair Management: Using Service Estimating for Dealer Administrators (7815)
More Info | Web-Based Training - This program is designed to provide an opportunity for Dealer Administrators to practice using the Repair Management system. You will learn to complete both administrative and estimating tasks, including: Managing your dealer information, editing a dealer-specific part, adding a custom labor operation, adding a special customer labor rate, mass-editing customers` estimating information, and running a report.
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| Repair Management: Using Service Estimating for Service Advisors (7816)
More Info | Web-Based Training - This program is designed to provide an opportunity for Service Advisors to practice using the Repair Management system. You will practice a number of estimating tasks, including: adding a new customer, adding a new service contract, creating an estimate for an International truck, adding non-International trucks, transferring trucks, searching by customer to find an estimate, and using the ``Find Estimate`` feature.
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| Repair Velocity (9117)
More Info | This course provides an understanding of DMS Repair Velocity and what factors can impact the consistency and accuracy of the measurements.
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| Requirements for 2023 Technician Certification (9578)
More Info | Rules and requirements for 2023 Technician certification program.
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| RollTek Rollover Protection System (8814)
More Info | Web-Based Training - This course is intended to introduce and describe the RollTek Rollover Protection System.
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| Service Advisor Town Hall Archive (9283)
More Info | Archived recordings of previous Service Advisor Town Hall events.
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| Service Diagnostic Solutions Overview (9294)
More Info | Web-Based Training - This course is intended to introduce technicians to the new Electronic Service Tool.
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| Service Performance Measurement (8784)
More Info | Training course focused on building visual management tools that help in easy and effective communication of dealership performance metrics. This course will teach how to build various graphs, charts, and reports that will help track metrics such as revenue, hours sold, proficiency, efficiency etc.
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| Service Portal Training for Technicians (8206)
More Info | Web-Based Training - In this program, you’ll learn about the tools and resources that are available for your use when repairing a vehicle.
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| Service Sales Dashboard (8797)
More Info | Training course focused on analyzing customer data to identify top customers and customer spending trends. This course will go in depth to build a service sales dashboard where you can combine various KPIs and metrics to identify how customer spending has changed over the years. This information will help you to build customer focused strategies for your dealership operations.
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| Spark Ignition 101 (9032)
More Info | Web-Based Training - This course is intended to provide an in-depth description of the components and operation of a spark ignition system.
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| Technician Job Knowledge (9369)
More Info | Technician Job Knowledge Exam
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| Torque Talk (8819)
More Info | Web-Based Training - This course is intended to introduce torque, as well as demonstrate the variables that effect torque and the importance of using the proper torque procedures.
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| TSI-13-12-12: EPA 10 MF 11&13 and N13 Engine Exhaust Manifold Gasket Replacement (8451)
More Info | Web-Based Training - This course is intended to provide you with the approved repair procedure for replacing the cylinder 5 and 6 exhaust manifold gaskets on EPA 2010 certified MaxxForce 11&13 and Navistar N13 engines, without removing the entire exhaust manifold.
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| Upselling for Service Advisors: Maximizing Profitability (8988)
More Info | This course is intended to familiarize dealership personnel with the concept of upselling, as well as basic strategies for implementation within a dealership environment
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| Using your Chrome browser to display charts and graphs (9185)
More Info | In this course you will learn how to convert shop monitors and displays into effective communication tool by using Chrome web browser and Revolver chrome extension.
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| Visual Management Board (9182)
More Info | This training video details the step by step process to design and establish a visual management board which will help to identify bottlenecks and streamline service operations in dealership shop floor.
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| VT 365 Program II: Hard Start / No Start Diagnostics (TCN-120701) (5661)
More Info | Web Based - This program covers the diagnostic procedure for hard start and no start issues with the VT 365 engine.
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| VT 365 Program III: Performance Diagnostics (TCN-120701) (5662)
More Info | Web Based - This program covers the diagnostic procedure for performance issues with the VT 365 engine.
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| Warranty Performance Dashboard Overview (9280)
More Info | Web-Based Training - The purpose of this course is to introduce personnel to the Warranty Performance Dashboard and it’s features.
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| Webasto Air Top 2000 Heater (8114)
More Info | Web-Based Training - Upon completion of this course, the participant will be able to operate the heater, identify components, perform preventive maintenance, perform the diagnostic procedures, and replace components following the correct procedures.
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| WIP (Work In Process) (9186)
More Info | Training course focused to build a visual work in process report that will quickly and efficiently help you to identify bottlenecks in your shop operations and take corrective measures.
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